What's Happening
- EasycallBack Feature Failure
- EasyContactNow is Changing Its Name to ContactNow
- Potential Page Timeout 11:30am - 12:00pm
- Announcing the ContactNow Support Community
- Chat Feature Disabled - Now Re-enabled.
- Update on the Webphone
- Problem dispositioning calls
- Support Systems Upgrade
- Slow down of predictive dialler 11:38 - Easycontactnow
- Absolute Radio feed replaced with Radio 1
- Essential Platform Optimisation - Sunday 5th March 2017
- Christmas Opening Hours
- Slow loading on Easycontactnow system 22/11/2016
- Freezing and Lagging Issue October 7th
- Can not reach the Webpage/Dialer
- Friday 14th October- Early Support Desk Closure
- Agents forced into "Available" status
- Audio disruption - 20/07/2016
- [Notification] Dialling International Numbers
- UPDATED: Gateway Timeouts - 23/06/2016
- Service disruption - EasyContactNow - 15/06/2016
- 14/06/2016 - Outbound predictive dialling disruption
- Support helpdesk maintenance this evening 13/06/2016
- UPDATED - Service disruption Easycontactnow 13/06/2016 12:42
- Service disruption - 31/05/2016 @ 11:49am
- UPDATED Carrier related issue causing dead lines 27/05/2016
- Service disruption silent calls on soft phone log in - 15:19 17/05/2016
- UPDATED Momentary service disruption - calls disconnected 10:23 17/05/2016
- FINAL UPDATE - Service disruption outbound dialling 12/05/2016
- UPDATE - Service disruption outbound dialling 12/05/2016