Frequently Asked Questions

Answers to commonly asked questions.

• How do I check call tariffs?
• How do I check how much I’ve been charged per day?
• How do I get numbers assigned to my contact centre?
• Why is my data not dialling?
• Can I delete an Outcome?
• What is Progressive Dialling?
• What is Predictive Dialling?
• What is Preview dialling?
• Can I remove DDI Numbers?
• Sagepay top ups returning 'IP address blocked by vendor'
• Webphone not working after Google Chrome v42 update