UPDATE - Call recording issue 4, 5 and 6 April 2016

The issue with regards to call recordings being unavailable, we believe to now be resolved. The backlog of call recordings that were waiting to be processed has now been cleared.

Thank you for your patience whilst we worked on resolving this problem and we apologise for the inconvenience that this may have caused you.

Please don't hesitate to contact the customer support team if further information is required.

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