To edit a Message queue find it in the list on the Queues tab from Agents, Teams and Queues in Configuration.
Click the Options icon (gear) and select Edit. You can edit details such as the dial mode and audio messages.
To edit a Message queue find it in the list on the Queues tab from Agents, Teams and Queues in Configuration.
Click the Options icon (gear) and select Edit. You can edit details such as the dial mode and audio messages.
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