Avatars are small icons that identify you to other users of your contact centre. You can choose from the available colours or upload your image to personalize it.

Avatars are used in Instant Messaging and also displayed at the top of the Navigation. The default avatar is a small coloured square with your initials. The colour is randomly assigned each time you log in, but you can change your avatar to one of the eight available colours or upload an image.

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